Never Split the Difference by Chris Voss Motivational Interviewing by William R. Miller Just Listen by Mark Goulston A Manual for Creating Atheists by Peter. Goulston, a psychologist, consultant, author and frequent contributor on TV, has written an insightful and example-laden book that explores. Embrace Possibility book notes for Mark Goulston’s Just Listen: Discover the Secret to Getting Through to Absolutely Anyone.

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Sep 13, Jusf Tomic rated it really liked it. This book is a very practical, applicable, “how to” on getting people from a defensive position to one where they may listen to you. Mark Goulston, MD, is a business advisor, consultant, coach, speaker, and psychiatrist.

The book was recommended to me by a classmate, and I do recommend it to others interested in this subject matter. The first is the reptile brain, which thinks in terms of “fight or hust or more scientifically known as your amygdala. If you have people in your life that are hard to reach, I recommend reading this book to see if any of the many tactics could prove useful to you.

Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can’t break through emotional barricades. Goulston gets to the heart of the matter and he does it fast – he does not waste your time as some unmentioned non-fiction authors do! Some of his lines seem better in a textbook than active use, but others are purely brilliant. I find this book very interesting because I did not expect that it will be different than other books about interpersonal relationship.


Every human being will benefit from lessons of empathy jolt, reverse play, etc. As much as we may want to shut down our own Facebook accounts to get back some time and stop stalking people we don’t talk to anymore, we don’t. Tap here to turn on desktop notifications to get the news sent straight to you. By skipping any step in this cycle, you won’t get the same results, so you must be patient.

If you want to soothe the savage beast, get the beast to exhale. By asking questions and getting someone to talk, you will come across as a much more interesting person than if you ramble on about your own exciting life of constant travel and accomplishments.

Ask More Frank Sesno. A true how-to for emotional kust development. Six step pause 1. By using your mirror neurons, you are able to connect on a deeper level. Sep 15, Annie rated it it was amazing Shelves: Integrate to more complex situation.

Goulstkn I hardly buy physical copies of books these days, much as I love them, so you know this was special. Most poeple reading this book don’t care about neurons and neurotransmitter. So slow down, and listen.

Just Listen reveals how to: At this stage, you have to mirror their sense of urgency and importance in the matter. To ask other readers questions about Just Listenplease goulzton up. Cause people to look up with their eyes and reflect on your question – you’ll make a better connection with them than if your question is transactional. Goulston quotes the psychologist Abraham Maslow: Open Preview See a Problem?

Goulston’s book is for people like goulsgon, who are friendly, sociable and articulate, but need to refine their personal leadership skills.

Chapter Section 4: Social media is here to stay. You must work within the cycle.


Just Listen : Mark Goulston :

The author presents his work with a worldly view that at times was weird to hear, as in “reptile brain, mammal brain, human brain”, but when taken in a biblical context, he borrows what God laid out in His word ages ago. First, the receiver is resisting everything you say. View all 5 comments. Just Listen Mark Goulston. Want to Read Currently Reading Read. See 1 question about Listeen Listen….

Overall, Goulston’s book is about understanding people and how to get into their worlds. One key to reaching people is to be reachable yourself. He teaches you how to listen, how to calm down enough to listen if the situation warrants it, how to move people through the stages from pure resistance and even animosity all the way to cooperation and action.

I attempted to continue other work and listen at the same time and found myself saying “I didn’t hear anything the reader has said” for an entire chapter, repeating chapter 2 four or five times until I familiarized myself with the voice and subject matter.

Book Review: Just Listen by Mark Goulston

To have the ability to work with any kind of ‘personality’, I certainly would recommend this book. Goulston offers a great reminder: Speak to Win Brian Tracy. Transactional communications don’t create traction in a relationship because they’re impersonal and shallow. Exceptional Service, Exceptional Profit: Wish I had learned these things 10 years ago One of those rare books I listen to and then buy a hard copy so I can reread sections.